Refund Policy

Three-Day Refund Window

You may request a full refund within 3 calendar days of your first successful subscription payment. This policy applies to Pro and Team subscriptions purchased directly from Barcodegen.

How to Request a Refund

Email support@barcodegen.net with:

• The email address on your account
• Your order number or transaction ID
• The date of the payment
• A short description of your request

Requests are reviewed by our support team. Approved refunds are sent to the original payment method. Your payment provider may need additional time to show the refund.

Subscription and Refund Effects

Cancellation and refund are different actions. Cancelling stops future renewals; a refund reverses the eligible payment. When a refund is approved, the related Pro or Team benefits end and any associated team access may be removed.

The three-day window applies to the first successful payment for a subscription. Renewal payments and purchases already refunded under this policy are not eligible for another full refund under the same window. We may review repeated or abusive requests.

Contact

For refund questions, contact support@barcodegen.net.